Shipping policy

Thank you for shopping with Wolf Den Gaming! Below you’ll find details about how and when your order will ship.

📦 Processing Times

  • Standard Items: Orders typically ship within 3–5 business days.

  • Custom, Made-to-Order, or Hand-Painted Items: These may take up to 2–4 weeks to produce and ship, depending on complexity and order volume. We’ll notify you if we expect any delays beyond that timeframe.

🚚 Shipping Rates & Delivery Estimates

  • Shipping charges are calculated and displayed at checkout.

  • We ship via USPS, UPS, or FedEx, depending on location and item size.

  • Most U.S. orders arrive within 2–7 business days after shipment.

  • International shipping times vary and may be affected by customs.

🌍 International Shipping

  • We ship worldwide! International customers are responsible for any customs or import fees.

  • Wolf Den Gaming is not responsible for delays caused by customs or local carriers.

📬 Order Tracking

You’ll receive a confirmation email with tracking information once your order ships. If you don’t see tracking after the expected processing time, contact us at shop.wolfdengaming@gmail.com.

🛑 Incorrect Addresses

Please verify your shipping address before checkout. We are not responsible for lost packages due to incorrect or incomplete addresses.

📦 Lost or Damaged Packages

If your order is lost or arrives damaged, reach out to us right away. We’ll work with the shipping carrier to resolve the issue.